From registration to receiving your first client connection
Sign up as an artisan. Fill in your full name, phone number, email, and select your trade category (Electrician, Plumber, AC Technician, Solar Installer, etc.). Your phone number is what clients will see when they connect with you.
Upload a valid ID card, workshop photo, and any trade certificates. Our admin team reviews these documents to verify your identity and professional competence. This protects both you and the clients.
Valid ID
Workshop Photo
Certificate
Selfie
Once approved, you'll see a Verified Pro badge on your dashboard. You can now toggle your visibility to ONLINE and start appearing in client search results.
Verification Complete
You can now receive client connections
Purchase lead credits from your wallet page. Each time a client unlocks your contact, 1 credit is deducted from your balance. You need at least 1 credit to appear in search results.
Understanding the seriousness filter that protects your credits
If clients could see your phone number for free, anyone could click "unlock" without any commitment. Joke callers, curious browsers, and non-serious people would drain your credits one by one — and you'd have nothing to show for it.
The ₦500 connection fee ensures that only serious clients can access your contact. Someone who is willing to pay ₦500 is genuinely looking to hire an artisan — not just browsing. This protects your credits from being wasted on non-serious inquiries.
FREE ACCESS
Joke Callers
Time Wasters
Curious Browsers
❌ Drains your credits
₦500 FEE
Filters out
non-serious
clients
🔒 Acts as a gate
SERIOUS CLIENTS
Ready to Hire
Have a Job
Want to Talk
✅ Quality leads
The ₦500 connection fee goes to the platform, not to you. It's a platform fee that ensures only serious clients can access your contact. Your cost is the 1 credit deducted from your balance when a serious client connects with you.
Credits are the fuel that powers your visibility and lead generation
YOU BUY
5, 10, or 15 credits
₦1,000+
STORED
In your profile
Balance: X
DEDUCTED
When serious client connects
-1 Credit
YOU GET
Client's contact
New Lead!
5 Credits
₦1,000
= 5 serious client connections
10 Credits
₦1,600
= 10 serious client connections
15 Credits
₦2,000
= 15 serious client connections
If you buy the Professional Pack (10 credits):
Think About It
For just ₦160 per lead, you get a guaranteed serious client who has already committed ₦500 to contact you. Compare this to traditional advertising where you pay for views and clicks that may never convert!
Every lead is a paying, serious customer
Understanding how clients find you (or don't find you)
You must manually toggle yourself ONLINE from your dashboard. When offline, you are completely hidden from all search results.
Only verified artisans appear in search results. If your documents are pending or rejected, clients cannot find you.
You need at least 1 credit to appear in search. When your balance hits 0, you are automatically hidden—even if you're online and verified!
ALL three conditions must be met to appear in search
| Online? | Verified? | Credits? | Result |
|---|---|---|---|
| Online | Verified | 5+ | ✓ VISIBLE |
| Offline | Verified | 10 | ✗ HIDDEN |
| Online | Pending | 10 | ✗ HIDDEN |
| Online | Verified | 0 | ✗ HIDDEN |
When your balance drops to 1-2 credits, your dashboard shows a yellow warning. You're still visible, but could disappear at any moment. Top up immediately!
When your balance hits 0 credits, you are automatically removed from all search results. Buy credits to restore visibility.
They select a category and location. Your profile appears with your name, category, and rating.
Client sees a blurred phone number with a "Pay ₦500 to Unlock" button.
They pay via Paystack or wallet. This fee goes to the platform as a seriousness filter.
Your credit balance decreases by 1. This is your cost for receiving a guaranteed serious lead.
They can now Call, WhatsApp, or SMS you directly. They have 48 hours of access to your contact.
You see the client's name, phone number, and date in your "Unlocked Contacts" table. You can call or WhatsApp them directly.
Client pays ₦500. You lose 1 credit. Client gets 48 hours to call or chat with you. After 48 hours, your number is blurred and locked again.
If the client wants to contact you again after 48 hours, they must pay another ₦500. You lose another credit, and a new 48-hour window begins.
If a client tries to pay again while they still have active access, they see "You already have access" — no double charging, no extra credit deduction.
Earn 2 free credits for every artisan you refer who tops up their wallet
Share your unique referral link (found on your dashboard) with other artisans
They register using your link (your referral code is automatically tracked)
When they make their first wallet top-up, you automatically receive 2 free credits
No limit! Refer 10 artisans = 20 free credits
Quick answers to the most common questions from artisans
Three things must all be true at the same time:
If even one of these is missing, you are completely hidden from search results. Check all three on your dashboard.
It depends on which package you buy:
The more credits you buy, the cheaper each one becomes. The Professional Pack (10 credits) is the most popular.
No. The ₦500 is a platform connection fee paid by the client. It serves as a seriousness filter to ensure only people who genuinely want to hire an artisan can access your contact.
Your cost is the 1 credit deducted from your balance when the connection happens. Think of it this way: the client's ₦500 guarantees they are serious, and your 1 credit is what you pay to receive that guaranteed serious lead.
Your credit is deducted only when a client successfully pays ₦500 and unlocks your phone number. If a client only views your profile without paying, no credit is used. If their payment fails, no credit is used. The deduction happens at the exact moment of a successful transaction.
Not within 48 hours. Once a client unlocks your number, they get 48 hours of access. If they click "unlock" again during that window, the system blocks it and shows "You already have access" — no extra charge, no extra credit deduction.
However, if they come back after the 48 hours expire and pay ₦500 again, then yes — 1 more credit will be deducted. This is a new connection with a new access window.
You are automatically removed from all search results. Clients will no longer see your profile, even if you are online and verified. Your dashboard will show a red warning. Simply buy more credits to restore your visibility instantly — no approval or waiting required.
No. Credits do not have an expiration date. They stay in your balance until they are used. Whether it takes 1 week or 6 months, your credits remain available. However, remember that you need at least 1 credit to stay visible in search — so a zero balance means zero visibility regardless of when you last topped up.
Typically within 24 to 48 hours during business days. Our admin team manually reviews every submission to ensure quality. If your documents are unclear or incomplete, verification may take longer or be rejected. Make sure your ID is readable, your workshop photo clearly shows your work environment, and any certificates are visible.
You will see a reason on your dashboard explaining why. Common reasons include: blurry ID photos, unclear workshop photos, or missing documents. You can re-upload corrected documents right away and submit again. There is no limit on how many times you can re-submit.
Share your unique referral link from your dashboard. When another artisan registers through that link and makes their first wallet top-up, you automatically receive 2 free credits. There is no limit — refer 5 artisans who top up, and you get 10 free credits. The referred artisan must complete a top-up for the reward to trigger.
Go to your Wallet page in the dashboard and click "Top Up." You can pay via Paystack (card, bank transfer, USSD) or use your wallet balance if you have funds. Payments are confirmed instantly, and your credits are added to your balance immediately.
The credit is still deducted because a serious client (someone who paid ₦500) did access your contact. The platform guarantees serious intent, not a guaranteed job. However, because the client paid to reach you, the vast majority of connections result in actual conversations and job opportunities. Think of it like any lead generation system — the lead is qualified, but closing the deal is still up to you.
You select one primary trade category and one location during registration. Clients search by combining a category (e.g., "Electrician") with a location (e.g., "Lagos"). You appear when both match your profile. If you serve multiple areas, choose the one where you get the most jobs. If you have multiple skills, pick your strongest or most in-demand trade.
Make sure the phone number on your profile is correct and reachable. You can update it from your dashboard settings. If a client reports a wrong number and it's verified to be incorrect, contact our support team. However, if the number is correct and the client simply couldn't reach you (network issues, you were busy), the credit deduction still stands.
Yes. Simply toggle yourself OFFLINE from your dashboard. You will immediately disappear from all search results, and no credits will be deducted while you're offline. Your credits remain in your balance untouched. When you're ready to receive leads again, toggle back ONLINE. This is the easiest way to pause without losing anything.